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Sofas & Sectionals

Sofas and sectionals in this collection bring together everyday comfort and thoughtful craftsmanship, creating a living space that feels balanced, welcoming, and effortlessly stylish. With subtle mid-century influences and modern proportions, each piece is designed to support the way you live, from quiet evenings to lively gatherings.

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              Shop Sofas & Sectionals

              Sofas and sectionals in this collection bring together everyday comfort and thoughtful craftsmanship, creating a living space that feels balanced, welcoming, and effortlessly stylish. With subtle mid-century influences and modern proportions, each piece is designed to support the way you live, from quiet evenings to lively gatherings.

              Measure your room and consider how you use the space daily. A 3 seater works for most living rooms. Smaller rooms may benefit from a loveseat or two seater. Large layouts often pair well with sectionals. Leave enough space around the sofa so the room feels open and comfortable.

              Popular styles include modular sectionals, chaise sectionals, curved silhouettes, mid century inspired shapes, and contemporary low profile designs. You can choose based on room flow and personal preference. Modular designs are great for flexibility. Velvet adds softness. Leather offers a structured look.

              To maintain the timeless beauty of leather sofas, wipe regularly with a soft, damp cloth. Use a mild soap such as Ivory or Castile Bar Soap for deeper cleaning, then dry gently with a soft towel. Avoid harsh chemicals or direct sunlight exposure. For fabric sectionals, vacuum weekly and spot-clean using mild solutions to preserve texture and tone.

              Choose based on your space and lifestyle.

              • 2-Seater Sofas: Ideal for apartments or reading corners.

              • 3-Seater Sofas: Balanced proportions for small families.

              • L-Shaped Sectionals: Perfect for open-concept spaces.

              • U-Shaped Sectionals: Ultimate seating for hosting and lounging.

              When in doubt, we recommend measuring your space and allowing at least 30 cm clearance around the sofa for optimal flow and visual balance.

              Performance fabric is ideal for high use settings because it resists stains and cleans easily. Leather lasts for many years and develops natural character. Velvet brings comfort with a softer feel. Choose based on your lifestyle and how much maintenance you prefer.

              Our largest sectional comfortably accommodates up to six to eight adults, depending on configuration. Each piece is designed for supportive lounging, with ergonomic cushioning that maintains comfort even during extended use.

              Yes. Compact sectionals, two piece sets, and low back designs are perfect for small rooms. These styles maximize seating without making the room feel crowded.

              Deep seating is comfortable for relaxing, reading, or watching movies. It is ideal for those who prefer a more lounge like feel. If you prefer upright support, choose seating with a medium depth.

              Yes. Sohnne delivers to all locations within the continental U.S.

              All shipping costs, including standard and white-glove services, will be calculated transparently at checkout. For international orders, shipping fees, duties, and taxes will also be calculated at checkout.

              Yes. All Sohnne furniture includes a 5-year warranty on structural parts and a 1-year warranty on soft components. For commercial use, the warranty is 1 year.
              You can read the full terms on the Product Warranty page.

              Modern Sofa and Sectional Collection for a Better Living Room

              A modern sofa is more than a place to sit. It is the heart of your living room, the backdrop of slow mornings, movie nights, and the moments that shape your day. Our sofa and sectional collection brings together contemporary design, generous comfort, and materials chosen for long term performance. Each piece is crafted to elevate your living room into a space that feels relaxed, refined, and genuinely inviting. Whether you are creating a cozy corner in a compact room or furnishing a wide open layout, this collection helps you find a design that fits the way you live.

              What Makes Our Sofas and Sectionals Stand Out

              Every couch in this collection begins with strong, durable construction. Frames are reinforced to maintain stability year after year, and cushions are engineered to offer a soft but supportive feel. Fabrics are selected for comfort, resilience, and easy care. From smooth leather finishes to soft textures and performance upholstery, each option is made to look beautiful and stay comfortable. Whether you prefer a compact two seater, a deep lounging sofa, or a large sectional that becomes the anchor of your living room, every design carries the same thoughtful craftsmanship.

              How to Choose the Right Sofa for Your Space

              Choosing the right sofa begins with understanding how your living room works day to day. Smaller spaces or apartments often benefit from a 2 seater sofa, which offers comfort without overwhelming the room. You can explore these options in our two seater sofa collection. Homes with more open layouts usually pair well with a 3 seater sofa, giving you extra room to relax while keeping the space balanced. You can find these in our three seater sofa collection. For families, entertainers, or anyone who enjoys a laid back environment, a sectional brings versatility and comfort. Soft curves create an inviting flow and work beautifully in social areas, which you can browse in our curved couch collection. If you prefer a more structured and timeless look, leather remains a reliable choice that develops character over time, available in our leather sofa collection.

              Choosing the Right Fabric and Color for Your Home

              Your color palette shapes the mood of your living room. Soft neutrals brighten a space, while darker tones create contrast and warmth. If you enjoy a fresh, inviting look, lighter shades work beautifully. If you prefer something bold, deeper colors add character and presence. Materials also influence the feel of the sofa. Velvet offers a soft, warm texture. Leather develops natural richness as it ages. Performance fabrics make maintenance easier and are practical for households with children or pets. Each option brings its own personality to your home.

              Styles and Trends Shaping Today’s Living Rooms

              Modern living room design blends structure with comfort. Clean lines, gentle curves, and modular layouts continue to shape how people furnish their homes. Many choose low profile silhouettes for a relaxed, contemporary look, while others prefer structured pieces inspired by classic mid century principles. Curved forms soften angular rooms and encourage conversation. Deep seating promotes comfort and makes the room more inviting. Whether you prefer a sculptural shape or a flexible modular layout, today’s modern sofas focus on creating an atmosphere where design and everyday comfort work together naturally.

              How to Care for Your Sofa and Keep It Looking Its Best

              Regular care helps your sofa stay comfortable and fresh. Fabric options benefit from light weekly cleaning to remove dust and maintain texture. Velvet surfaces can be gently brushed to keep the fibers even and soft. Leather should be dusted and conditioned periodically to maintain its natural feel. Many performance fabrics allow spot cleaning with mild soap and water, giving you flexibility for busy homes. Consistent care keeps your sofa looking inviting for years.

              Why Choosing a Well Made Sofa Matters

              A well built sofa supports your posture, enhances your daily comfort, and becomes a long lasting part of your home. Strong frames and balanced cushioning help maintain shape and comfort through years of use. Better materials also keep the sofa looking new longer. Instead of replacing your couch frequently, investing in quality lets you enjoy a piece that grows with your living room. Reliable construction, thoughtful proportions, and timeless design create real value, both visually and physically.

              Fabric Options

              Browse available swatches for customization.
              Final customization pricing will update based on the selected fabric.

              The choice of leading designer brands for timeless quality and durability.

              W sw maharam checker black white 11zon
              Checker - Black White
              W sw maharam checker emerald light ivory 11zon
              Checker - Emerald Light Ivory
              W s checker magenta orange
              Checker - Magenta Orange
              W sw maharam checker blue gray emerald
              Checker - Blue Gray Emerald
              W sw maharam checker olive pink 11zon
              Checker - Olive Pink
              W sw maharam checker crimson orange
              Checker - Crimson Orange
              W s checker ultramarine turquoise
              Checker - Ultramarine Turquoise

              The choice of leading designer brands for timeless quality and durability.

              W sw flamiber petrol 11zon scaled
              Flamiber - Petrol
              W sw flamiber ochre 11zon scaled
              Flamiber - Ochre
              W s flamiber c8 grey 11zon
              Flamiber - Grey
              W s flamiber j4 dark blue duplicate 11zon
              Flamiber - Dark Blue
              W s flamiber a5 cream duplicate 11zon
              Flamiber - Cream
              W sw flamiber cayenne 11zon scaled
              Flamiber - Cayenne

              The choice of leading designer brands for timeless quality and durability.

              W sw maharam mohair supreme 168 soulmate 11zon scaled
              Mohair Supreme - Soulmate
              W sw maharam mohair supreme 150 capiz 11zon scaled
              Mohair Supreme - Capiz
              W sw maharam mohair supreme 147 armory 11zon
              Mohair Supreme - Armory
              W sw maharam mohair supreme 112 slate v1 11zon
              Mohair Supreme - Slate
              W sw maharam mohair supreme 129 peat 11zon
              Mohair Supreme - Peat
              W sw maharam mohair supreme 136 lupine 11zon
              Mohair Supreme - Lupine
              W sw maharam mohair supreme 166 brandy 11zon scaled
              Mohair Supreme - Brandy

              Helios fabric adds a touch of luxury to every piece. With a soft plush pile, slight sheen, and a tight-knit weave, it truly emanates a sophisticated timeless look that lasts.

              chenille helios cream - Chenille Helios
              Chenille Helios - Cream
              chenille helios Feather Grey - Chenille Helios
              Chenille Helios - Feathered Beige Grey
              chenille helios pewter grey - Chenille Helios
              Chenille Helios - Pewter Grey
              chenille helios mustard yelow - Chenille Helios
              Chenille Helios - Yellow
              chenille helios Dusty Rose - Chenille Helios
              Chenille Helios - Red
              chenille helios Cerulean Blue - Chenille Helios
              Chenille Helios - Cerulean Blue
              chenille helios evergreen - Chenille Helios
              Chenille Helios - Evergreen
              chenille helios Azure Blue - Swatches
              Chenille Helios - Azure Blue
              chenille helios jet black - Chenille Helios
              Chenille Helios - Jet Black

              A soft and supple wool-like fabric that subtly elevates any room with its warmth, snugness, and understated elegance.

              performancefelt natural 1 - Performance Felt
              Performance Felt - Natural
              performancefelt lightgrey 1 - Performance Felt
              Performance Felt - Light Grey
              performancefelt storm 1 - Performance Felt
              Performance Felt - Storm
              performancefelt saffron 1 - Performance Felt
              Performance Felt - Saffron
              performancefelt coral haze 1 - Performance Felt
              Performance Felt - Coral Haze
              performancefelt cactus 1 - Performance Felt
              Performance Felt - Cactus
              performancefelt peacock 1 - Performance Felt
              Performance Felt - Peacock
              performancefelt ink 1 - Performance Felt
              Performance Felt - Ink

              Rich in texture and soft to the touch, our Classic Boucle upholstery is a timeless addition to any interior.

              Classic Boucle snow white 1
              Classic Boucle - Snow White
              Classic Boucle pearl 1 - Julep Armchair
              Classic Boucle - Pearl
              Classic Boucle river mist 1
              Classic Boucle - River Mist
              classic boucle sand swatch 1
              Classic Boucle - Sand
              classic boucle silver grey swatch
              Classic Boucle - Silver Grey
              Classic Boucle pebble 1
              Classic Boucle - Pebble

              Cotton velvet is synonymous with softness and luxury. With its short plush pile and jewel tones, it perfectly encapsulates casual elegance while ensuring durability.

              cottonvelvet wedgewood 1
              Cotton Velvet - Wedgewood
              cottonvelvet thyme 1
              Cotton Velvet - Thyme
              cottonvelvet spice 1
              Cotton Velvet - Spice
              cottonvelvet seal grey 1
              Cotton Velvet - Seal Grey
              cottonvelvet sand - Cotton Velvet
              Cotton Velvet - Sand
              cottonvelvet petal 1
              Cotton Velvet - Petal
              cottonvelvet mango 1
              Cotton Velvet - Mango
              cottonvelvet ivory 1
              Cotton Velvet - Ivory
              cottonvelvet hunter 1
              Cotton Velvet - Hunter
              cottonvelvet dusty lilac 1
              Cotton Velvet - Dusty Lilac
              cottonvelvet deep ocean 1
              Cotton Velvet - Deep Ocean
              cottonvelvet blush 1
              Cotton Velvet - Blush
              cottonvelvet bayberry 1
              Cotton Velvet - Bayberry
              cottonvelvet ash blue 1 - Cotton Velvet
              Cotton Velvet - Ash Blue

              A sumptuous velvet with a delightfully smooth, soft handle and a beautifully polished look. The cozy-chic Lustrous Velvet can comfortably elevate any space with its visual appeal.

              lustrousvelvet alphinewhite 1 - Lustrous Velvet
              Lustrous Velvet - Alpine White
              lustrousvelvet royal blue 1
              Lustrous Velvet - Royal Blue
              lustrousvelvet lime 1
              Lustrous Velvet - Lime
              lustrousvelvet lagoon 1
              Lustrous Velvet - Lagoon
              lustrousvelvet hazelnut 1
              Lustrous Velvet - Hazelnut
              lustrousvelvet blossom 1
              Lustrous Velvet - Blossom

              A lush, sophisticated velvet with a striated color variation that effortlessly adds depth and visual interest to any space. Designed for opulence and durability, Strie Velvet is one that will impress.

              strievelvet meringue 1 - Strie Velvet
              Performance Strie Velvet - Meringue
              strievelvet tuscany 1 - Strie Velvet
              Performance Strie Velvet - Tuscany
              strievelvet borealis blue 1 - Strie Velvet
              Performance Strie Velvet - Borealis Blue
              strievelvet twilight 1 - Strie Velvet
              Performance Strie Velvet - Twilight

              Prized for its luminous finish, the velvet is a smooth fabric material with a soft flush and pleasant feel.

              velvet tangerine orange 1
              Velvet - Tangerine Orange
              velvet sterling 1
              Velvet - Sterling
              velvet sliver grey 1
              Velvet - Silver Grey
              velvet slate pebble 1
              Velvet - Slate Pebble
              velvet royal violet 1
              Velvet - Royal Violet
              velvet rose mauve 1
              Velvet - Rose Mauve
              velvet platinum silver 1
              Velvet - Platinum Silver
              velvet phantom grey 1
              Velvet - Phantom Grey
              velvet onyx black 1
              Velvet - Onyx Black
              velvet nettle olive 1
              Velvet - Nettle Olive
              velvet midnight blue 1
              Velvet - Midnight Blue
              velvet jeweled plum 1
              Velvet - Jeweled Plum
              velvet indigo blue 1
              Velvet - Indigo Blue
              velvet graphite grey 1
              Velvet - Graphite Grey
              velvet ginger cider 1
              Velvet - Ginger Cider
              velvet empress green 1
              Velvet - Empress Green
              velvet ecru champagen 1
              Velvet - Ecru Champagne
              velvet ecru beige 1
              Velvet - Ecru Beige
              velvet ash brown 1 - Velvet
              Velvet - Ash Brown

              A soft plush sherpa fabric that is woven from 100% polyester. The perfect material for a super fluffy, cozy, and luxe texture.

              sheepskin sherpa cloud white 1 - Sheepskin
              Sheepskin - Faux Sheepskin - Sherpa Cloud White
              sheepskin long hair
              Sheepskin - Faux Sheepskin - Long Hair
              sheepskin short hair 1 - Sheepskin
              Sheepskin - Faux Sheepskin - Short Hair
              sheepskin long haired natural beige 1 - Sheepskin
              Sheepskin - Faux Sheepskin - Long Hair Natural Beige
              swatches 5 cafe noir
              Sheepskin - Genuine Sheepskin - Cafe Noir
              sheepskin long hair 1 - Sheepskin
              Sheepskin - Genuine Sheepskin - Grey Mist
              swatches whisper white
              Sheepskin - Genuine Sheepskin - Whisper White
              swatches 3 almond beige
              Sheepskin - Genuine Sheepskin - Almond Beige
              swatches 4 cocoa nib
              Sheepskin - Genuine Sheepskin - Cocoa Nib

              Sourced from Italy, the Aniline genuine leather is a softer, finer grain leather. Dyed exclusively with soluble dyes. Over time, it will develop a beautiful patina.

              Aniline Leather black 5
              Aniline Leather - Black
              Aniline Leather white
              Aniline Leather - White
              Aniline Leather liscio cream
              Aniline Leather - Cream
              Aniline Leather dark brown order swatches
              Aniline Leather - Dark Brown
              Aniline Leather liscio camel
              Aniline Leather - Camel
              Aniline Leather bone 1
              Aniline Leather - Bone
              Aniline Leather sand 6
              Aniline Leather - Sand
              Aniline Leather twilight blue order swatches
              Aniline Leather - Twilight Blue

              Genuine leather sourced from Italy, is one of the most durable upholstery options with the benefit of easy maintenance. Rich in color and grain depth.

              topgrainleather black 1 - top grain leather
              Top Grain Leather - Black
              topgrainleather white 1 - top grain leather
              Top Grain Leather - White
              topgrainleather tan 1 - top grain leather
              Top Grain Leather - Tan
              topgrainleather red 1 - top grain leather
              Top Grain Leather - Red
              topgrainleather dark brown 1 - top grain leather
              Top Grain Leather - Dark Brown
              topgrainleather cream 1 - top grain leather
              Top Grain Leather - Cream

              Sourced from Italy, full of patina with a natural distressed, aged look and unique character; this Vintage leather emanates the classic aesthetic of the mid-century modern style.

              vintageleather brown 1 - Vintage Leather
              Vintage Leather - Brown
              Aniline Leather white
              Vintage Leather - Caramel
              vintageleather cashew 1 - Vintage Leather
              Vintage Leather - Cashew
              vintageleather chestnut 1 - Vintage Leather
              Vintage Leather - Chestnut
              vintageleather granite 1 - Vintage Leather
              Vintage Leather - Granite

              Beautiful, made to last, and animal-free. Our vegan microfiber leather easily matches all the properties of genuine leather in terms of look, feel, and durability.

              veganleather distressed fern green 1 - Vegan Leather
              Vegan Leather - Distressed Fern Green
              veganleather obsidian black 1 - Vegan Leather
              Vegan Leather - Obsidian Black
              veganleather ivory cream 1 - Vegan Leather
              Vegan Leather - Ivory Cream
              veganleather distressed tan brown 1 - Vegan Leather
              Vegan Leather - Distressed Tan Brown
              veganleather distressed storm grey 1 - Vegan Leather
              Vegan Leather - Distressed Storm Grey
              veganleather distressed stone taupe 1 - Vegan Leather
              Vegan Leather - Distressed Stone Taupe
              veganleather distressed space blue 1 - Vegan Leather
              Vegan Leather - Distressed Space Blue
              veganleather distressed harvest yellow 1 - Vegan Leather
              Vegan Leather - Distressed Harvest Yellow
              veganleather white blush 1 - Vegan Leather
              Vegan Leather - White Blush
              veganleather winter white 1 - Vegan Leather
              Vegan Leather - Winter White

              A cozy premium fabric that is saturated with a rich solid color dye. The perfect material that exudes warmth with a soft and smooth texture. Our Cashmere material is durable and made to last.

              cashmere blue grey 1 - Swatches
              Cashmere - Blue Grey
              cashmere wheat grey
              Cashmere - Wheat Grey
              veganleather ivory cream 1 - Vegan Leather
              Cashmere - Tiffany Blue
              cashmere spanish orange
              Cashmere - Spanish Orange
              cashmere snow white
              Cashmere - Snow White
              cashmere pine green
              Cashmere - Pine Green
              cashmere imperial red
              Cashmere - Imperial Red
              cashmere granite dark grey
              Cashmere - Granite Dark Grey
              cashmere dijon yellow
              Cashmere - Dijon Yellow
              cashmere chartreuse green
              Cashmere - Chartreuse Green
              cashmere cape sand 1
              Cashmere - Cape Sands

              With its slightly raised, tight-circled looped appearance, our Boucle Wool upholstery has a charming aesthetic.

              Boucle Wool charcoal grey 1 - Swatches
              Boucle Wool - Charcoal Grey
              Boucle Wool yellow
              Boucle Wool - Yellow
              Boucle Wool ruby
              Boucle Wool - Ruby
              Boucle Wool ocean
              Boucle Wool - Ocean
              Boucle Wool copper 1
              Boucle Wool - Copper

              Pebble Weave is a simple, basketweave structure with multiple tones blended to give it a modern texture and sophisticated appearance.

              pebbleweave glacier 1 - Pebble Weave
              Performance Pebble Weave - Glacier
              pebbleweave oatmeal 1 - Pebble Weave
              Performance Pebble Weave - Oatmeal
              pebbleweave sesame 1 - Pebble Weave
              Performance Pebble Weave - Sesame

              The textured linen weave brings a true feeling of comfort and relaxation with its classic yet modern look. The tight weave ensures easy maintenance and enhanced durability.

              texturedlinenweave flax 1 - Texture Linen Weave
              Textured Linen Weave - Flax
              texturedlinenweave white 1 - Texture Linen Weave
              Textured Linen Weave - White

              Smooth vegan suede fabric with a distinct look that emulates warmth and comfort. Highly durable and resistant to liquids and stains.

              classicsuede taupe 1
              Classic Suede - Taupe
              classicsuede sage 1
              Classic Suede - Sage
              classicsuede rust 1
              Classic Suede - Rust
              classicsuede navy 1
              Classic Suede - Navy
              classicsuede mustard 1
              Classic Suede - Mustard
              classicsuede moss 1
              Classic Suede - Moss
              classicsuede citron gold 1
              Classic Suede - Citron Gold
              classicsuede charcoal 1
              Classic Suede - Charcoal
              classicsuede burgundy 1
              Classic Suede - Burgundy
              classicsuede beige 1 - Classic Suede
              Classic Suede - Beige

              With its distinctive woven structure, Palo makes a robust and striking cover fabric. Practical and easy to care for, as well as durable and highly abrasion-resistant.

              wovenpalo grey 1
              Woven Palo - Grey
              wovenpalo turquoise 1 - Woven Palo
              Woven Palo - Torquoise
              wovenpalo teal 1 - Woven Palo
              Woven Palo - Teal
              wovenpalo pearl 1 - Woven Palo
              Woven Palo - Pearl
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              Track My Order

              Route

              1. Place Order

              Confirmation email sent to your inbox.

              2. Production

              Real-time progress updates in your account.

              3. Quality Check

              Inspection complete, photos uploaded to your account.

              4. Shipment

              Inbox update sent. Real-time tracking on your order page.

              5. Delivery

              Delivery confirmed. Reschedule or book assembly anytime.

              Return & Refund

              Sohnne offers both in-stock standard products and made-to-order pieces. Because many of our items are handcrafted or custom-produced, please review the applicable section carefully before placing your order.

              1. Order Cancellation (All Products)

              Within 12 Hours of Order Placement

              • 100% refund
              • No processing fee

              12–48 Hours After Order

              • 5% processing fee deducted

              After 48 hours, orders may enter warehouse allocation or production scheduling and may no longer be eligible for full cancellation. For made-to-order items, production status determines refund eligibility (see Section 4).

              2. Address Changes After Shipment / Tracking Number

              Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. Once an order has been processed and a tracking number has been issued, the shipment is considered released to the carrier.

              If a customer requests a change to the delivery address after a tracking number has been generated, the request will require a carrier-level shipment reroute. Due to the additional handling, administrative processing, and carrier fees associated with rerouting an active shipment, a $200 address change fee will apply.

              Address change requests are subject to carrier approval and may result in delivery delays. In some cases, carriers may decline rerouting requests once the shipment is in transit.

              To avoid delays or additional charges, please carefully review your shipping information before completing your order.

              3. In-Stock Standard Products

              These are items currently available in inventory and not custom-configured.

              60-Day Return Window Standard products may be returned within 60 days of delivery, subject to the conditions below.

              Return Eligibility

              • Item must be unused
              • No signs of assembly damage, misuse, or wear
              • Original packaging must be retained
              • All hardware and components must be included

              Returns that do not meet these conditions may be refused or subject to additional deductions.

              Restocking Fee Approved returns are subject to:

              • 20% restocking fee
              • Original outbound shipping cost is non-refundable
              • Customer is responsible for all return shipping costs

              Sohnne does not provide prepaid return labels for returns, except for items damaged during return transit.

              4. Made-to-Order / Custom Products

              Custom products include items with custom fabric, finish, dimension, or configuration. These items are manufactured or purchased specifically per customer request and cannot be resold.

              Cancellation & Production Terms

              • Within 12 hours — 100% refund
              • After 12 hrs, before production — Subject to approval, up to 20% material allocation fee
              • After production starts — Up to 50% of total order value non-refundable
              • After production completed — Cannot be cancelled, exchange at Sohnne’s discretion

              Custom-made products are not eligible for return due to change of mind, comfort preference, or color perception.

              5. Production Updates & Account Access

              For all made-to-order items, customers will receive:

              • Mid-production email updates
              • Production completion email

              Production status is also accessible via the customer account dashboard at: www.sohnne.com/account

              Once production commencement notification is issued, the order is considered in active production and subject to applicable custom cancellation terms.

              6. Orders Above $2,000

              For orders exceeding $2,000, a dedicated account manager will be assigned to:

              • Confirm specifications
              • Provide timeline updates
              • Coordinate delivery
              • Assist with production updates
              • Support documentation for claims

              7. Shipping, Delivery & Signature Confirmation

              Unless otherwise requested, all deliveries above $1,000 require signature confirmation to ensure secure receipt. Customers may request a signature waiver in writing via email prior to dispatch.

              If signature is waived at customer request:

              • Carrier delivery confirmation constitutes proof of fulfilment
              • Customer assumes responsibility for loss or theft after confirmed delivery

              If signature confirmation is completed, the order is considered successfully delivered.

              8. Inspection, Damage & Defect Claims

              Customers must inspect their order within 7 days of delivery.

              Required Documentation To qualify for shipping damage or manufacturing defect claims, customer must provide:

              • Continuous, unedited unboxing video starting before the package is opened
              • Clear photos of product
              • Photos of outer packaging
              • Photo of shipping label

              Claims submitted without complete documentation may not qualify for replacement or refund.

              If approved, Sohnne will provide:

              • Replacement parts
              • Repair solution
              • Replacement item (if necessary)

              Store credit or refunds are issued only if repair or replacement is not feasible.

              9. Color, Material & Comfort Disclaimer

              Due to lighting conditions, screen calibration differences, and handcrafted material characteristics, slight variations in color, tone, texture, or grain may occur and do not qualify as defects.

              Comfort perception is subjective and may vary by individual preference. Comfort dissatisfaction alone does not constitute a manufacturing defect.

              10. Refund Processing

              Approved refunds will be issued to the original payment method within 2–5 business days after inspection or approval. Processing time may vary depending on payment provider.