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Sohnne Logo Black

21/46 Lansell Road

Apartment

Products on display

Fabric Options

Browse available swatches for customization.
Final customization pricing will update based on the selected fabric.

The choice of leading designer brands for timeless quality and durability.

W sw maharam checker black white 11zon
Checker - Black White
W sw maharam checker emerald light ivory 11zon
Checker - Emerald Light Ivory
W s checker magenta orange
Checker - Magenta Orange
W sw maharam checker blue gray emerald
Checker - Blue Gray Emerald
W sw maharam checker olive pink 11zon
Checker - Olive Pink
W sw maharam checker crimson orange
Checker - Crimson Orange
W s checker ultramarine turquoise
Checker - Ultramarine Turquoise

The choice of leading designer brands for timeless quality and durability.

W sw flamiber petrol 11zon scaled
Flamiber - Petrol
W sw flamiber ochre 11zon scaled
Flamiber - Ochre
W s flamiber c8 grey 11zon
Flamiber - Grey
W s flamiber j4 dark blue duplicate 11zon
Flamiber - Dark Blue
W s flamiber a5 cream duplicate 11zon
Flamiber - Cream
W sw flamiber cayenne 11zon scaled
Flamiber - Cayenne

The choice of leading designer brands for timeless quality and durability.

W sw maharam mohair supreme 168 soulmate 11zon scaled
Mohair Supreme - Soulmate
W sw maharam mohair supreme 150 capiz 11zon scaled
Mohair Supreme - Capiz
W sw maharam mohair supreme 147 armory 11zon
Mohair Supreme - Armory
W sw maharam mohair supreme 112 slate v1 11zon
Mohair Supreme - Slate
W sw maharam mohair supreme 129 peat 11zon
Mohair Supreme - Peat
W sw maharam mohair supreme 136 lupine 11zon
Mohair Supreme - Lupine
W sw maharam mohair supreme 166 brandy 11zon scaled
Mohair Supreme - Brandy

Helios fabric adds a touch of luxury to every piece. With a soft plush pile, slight sheen, and a tight-knit weave, it truly emanates a sophisticated timeless look that lasts.

chenille helios cream - Chenille Helios
Chenille Helios - Cream
chenille helios Feather Grey - Chenille Helios
Chenille Helios - Feathered Beige Grey
chenille helios pewter grey - Chenille Helios
Chenille Helios - Pewter Grey
chenille helios mustard yelow - Chenille Helios
Chenille Helios - Yellow
chenille helios Dusty Rose - Chenille Helios
Chenille Helios - Red
chenille helios Cerulean Blue - Chenille Helios
Chenille Helios - Cerulean Blue
chenille helios evergreen - Chenille Helios
Chenille Helios - Evergreen
chenille helios Azure Blue - Swatches
Chenille Helios - Azure Blue
chenille helios jet black - Chenille Helios
Chenille Helios - Jet Black

A soft and supple wool-like fabric that subtly elevates any room with its warmth, snugness, and understated elegance.

performancefelt natural 1 - Performance Felt
Performance Felt - Natural
performancefelt lightgrey 1 - Performance Felt
Performance Felt - Light Grey
performancefelt storm 1 - Performance Felt
Performance Felt - Storm
performancefelt saffron 1 - Performance Felt
Performance Felt - Saffron
performancefelt coral haze 1 - Performance Felt
Performance Felt - Coral Haze
performancefelt cactus 1 - Performance Felt
Performance Felt - Cactus
performancefelt peacock 1 - Performance Felt
Performance Felt - Peacock
performancefelt ink 1 - Performance Felt
Performance Felt - Ink

Rich in texture and soft to the touch, our Classic Boucle upholstery is a timeless addition to any interior.

Classic Boucle snow white 1
Classic Boucle - Snow White
Classic Boucle pearl 1 - Julep Armchair
Classic Boucle - Pearl
Classic Boucle river mist 1
Classic Boucle - River Mist
classic boucle sand swatch 1
Classic Boucle - Sand
classic boucle silver grey swatch
Classic Boucle - Silver Grey
Classic Boucle pebble 1
Classic Boucle - Pebble

Cotton velvet is synonymous with softness and luxury. With its short plush pile and jewel tones, it perfectly encapsulates casual elegance while ensuring durability.

cottonvelvet wedgewood 1
Cotton Velvet - Wedgewood
cottonvelvet thyme 1
Cotton Velvet - Thyme
cottonvelvet spice 1
Cotton Velvet - Spice
cottonvelvet seal grey 1
Cotton Velvet - Seal Grey
cottonvelvet sand - Cotton Velvet
Cotton Velvet - Sand
cottonvelvet petal 1
Cotton Velvet - Petal
cottonvelvet mango 1
Cotton Velvet - Mango
cottonvelvet ivory 1
Cotton Velvet - Ivory
cottonvelvet hunter 1
Cotton Velvet - Hunter
cottonvelvet dusty lilac 1
Cotton Velvet - Dusty Lilac
cottonvelvet deep ocean 1
Cotton Velvet - Deep Ocean
cottonvelvet blush 1
Cotton Velvet - Blush
cottonvelvet bayberry 1
Cotton Velvet - Bayberry
cottonvelvet ash blue 1 - Cotton Velvet
Cotton Velvet - Ash Blue

A sumptuous velvet with a delightfully smooth, soft handle and a beautifully polished look. The cozy-chic Lustrous Velvet can comfortably elevate any space with its visual appeal.

lustrousvelvet alphinewhite 1 - Lustrous Velvet
Lustrous Velvet - Alpine White
lustrousvelvet royal blue 1
Lustrous Velvet - Royal Blue
lustrousvelvet lime 1
Lustrous Velvet - Lime
lustrousvelvet lagoon 1
Lustrous Velvet - Lagoon
lustrousvelvet hazelnut 1
Lustrous Velvet - Hazelnut
lustrousvelvet blossom 1
Lustrous Velvet - Blossom

A lush, sophisticated velvet with a striated color variation that effortlessly adds depth and visual interest to any space. Designed for opulence and durability, Strie Velvet is one that will impress.

strievelvet meringue 1 - Strie Velvet
Performance Strie Velvet - Meringue
strievelvet tuscany 1 - Strie Velvet
Performance Strie Velvet - Tuscany
strievelvet borealis blue 1 - Strie Velvet
Performance Strie Velvet - Borealis Blue
strievelvet twilight 1 - Strie Velvet
Performance Strie Velvet - Twilight

Prized for its luminous finish, the velvet is a smooth fabric material with a soft flush and pleasant feel.

velvet tangerine orange 1
Velvet - Tangerine Orange
velvet sterling 1
Velvet - Sterling
velvet sliver grey 1
Velvet - Silver Grey
velvet slate pebble 1
Velvet - Slate Pebble
velvet royal violet 1
Velvet - Royal Violet
velvet rose mauve 1
Velvet - Rose Mauve
velvet platinum silver 1
Velvet - Platinum Silver
velvet phantom grey 1
Velvet - Phantom Grey
velvet onyx black 1
Velvet - Onyx Black
velvet nettle olive 1
Velvet - Nettle Olive
velvet midnight blue 1
Velvet - Midnight Blue
velvet jeweled plum 1
Velvet - Jeweled Plum
velvet indigo blue 1
Velvet - Indigo Blue
velvet graphite grey 1
Velvet - Graphite Grey
velvet ginger cider 1
Velvet - Ginger Cider
velvet empress green 1
Velvet - Empress Green
velvet ecru champagen 1
Velvet - Ecru Champagne
velvet ecru beige 1
Velvet - Ecru Beige
velvet ash brown 1 - Velvet
Velvet - Ash Brown

A soft plush sherpa fabric that is woven from 100% polyester. The perfect material for a super fluffy, cozy, and luxe texture.

sheepskin sherpa cloud white 1 - Sheepskin
Sheepskin - Faux Sheepskin - Sherpa Cloud White
sheepskin long hair
Sheepskin - Faux Sheepskin - Long Hair
sheepskin short hair 1 - Sheepskin
Sheepskin - Faux Sheepskin - Short Hair
sheepskin long haired natural beige 1 - Sheepskin
Sheepskin - Faux Sheepskin - Long Hair Natural Beige
swatches 5 cafe noir
Sheepskin - Genuine Sheepskin - Cafe Noir
sheepskin long hair 1 - Sheepskin
Sheepskin - Genuine Sheepskin - Grey Mist
swatches whisper white
Sheepskin - Genuine Sheepskin - Whisper White
swatches 3 almond beige
Sheepskin - Genuine Sheepskin - Almond Beige
swatches 4 cocoa nib
Sheepskin - Genuine Sheepskin - Cocoa Nib

Sourced from Italy, the Aniline genuine leather is a softer, finer grain leather. Dyed exclusively with soluble dyes. Over time, it will develop a beautiful patina.

Aniline Leather black 5
Aniline Leather - Black
Aniline Leather white
Aniline Leather - White
Aniline Leather liscio cream
Aniline Leather - Cream
Aniline Leather dark brown order swatches
Aniline Leather - Dark Brown
Aniline Leather liscio camel
Aniline Leather - Camel
Aniline Leather bone 1
Aniline Leather - Bone
Aniline Leather sand 6
Aniline Leather - Sand
Aniline Leather twilight blue order swatches
Aniline Leather - Twilight Blue

Genuine leather sourced from Italy, is one of the most durable upholstery options with the benefit of easy maintenance. Rich in color and grain depth.

topgrainleather black 1 - top grain leather
Top Grain Leather - Black
topgrainleather white 1 - top grain leather
Top Grain Leather - White
topgrainleather tan 1 - top grain leather
Top Grain Leather - Tan
topgrainleather red 1 - top grain leather
Top Grain Leather - Red
topgrainleather dark brown 1 - top grain leather
Top Grain Leather - Dark Brown
topgrainleather cream 1 - top grain leather
Top Grain Leather - Cream

Sourced from Italy, full of patina with a natural distressed, aged look and unique character; this Vintage leather emanates the classic aesthetic of the mid-century modern style.

vintageleather brown 1 - Vintage Leather
Vintage Leather - Brown
Aniline Leather white
Vintage Leather - Caramel
vintageleather cashew 1 - Vintage Leather
Vintage Leather - Cashew
vintageleather chestnut 1 - Vintage Leather
Vintage Leather - Chestnut
vintageleather granite 1 - Vintage Leather
Vintage Leather - Granite

Beautiful, made to last, and animal-free. Our vegan microfiber leather easily matches all the properties of genuine leather in terms of look, feel, and durability.

veganleather distressed fern green 1 - Vegan Leather
Vegan Leather - Distressed Fern Green
veganleather obsidian black 1 - Vegan Leather
Vegan Leather - Obsidian Black
veganleather ivory cream 1 - Vegan Leather
Vegan Leather - Ivory Cream
veganleather distressed tan brown 1 - Vegan Leather
Vegan Leather - Distressed Tan Brown
veganleather distressed storm grey 1 - Vegan Leather
Vegan Leather - Distressed Storm Grey
veganleather distressed stone taupe 1 - Vegan Leather
Vegan Leather - Distressed Stone Taupe
veganleather distressed space blue 1 - Vegan Leather
Vegan Leather - Distressed Space Blue
veganleather distressed harvest yellow 1 - Vegan Leather
Vegan Leather - Distressed Harvest Yellow
veganleather white blush 1 - Vegan Leather
Vegan Leather - White Blush
veganleather winter white 1 - Vegan Leather
Vegan Leather - Winter White

A cozy premium fabric that is saturated with a rich solid color dye. The perfect material that exudes warmth with a soft and smooth texture. Our Cashmere material is durable and made to last.

cashmere blue grey 1 - Swatches
Cashmere - Blue Grey
cashmere wheat grey
Cashmere - Wheat Grey
veganleather ivory cream 1 - Vegan Leather
Cashmere - Tiffany Blue
cashmere spanish orange
Cashmere - Spanish Orange
cashmere snow white
Cashmere - Snow White
cashmere pine green
Cashmere - Pine Green
cashmere imperial red
Cashmere - Imperial Red
cashmere granite dark grey
Cashmere - Granite Dark Grey
cashmere dijon yellow
Cashmere - Dijon Yellow
cashmere chartreuse green
Cashmere - Chartreuse Green
cashmere cape sand 1
Cashmere - Cape Sands

With its slightly raised, tight-circled looped appearance, our Boucle Wool upholstery has a charming aesthetic.

Boucle Wool charcoal grey 1 - Swatches
Boucle Wool - Charcoal Grey
Boucle Wool yellow
Boucle Wool - Yellow
Boucle Wool ruby
Boucle Wool - Ruby
Boucle Wool ocean
Boucle Wool - Ocean
Boucle Wool copper 1
Boucle Wool - Copper

Pebble Weave is a simple, basketweave structure with multiple tones blended to give it a modern texture and sophisticated appearance.

pebbleweave glacier 1 - Pebble Weave
Performance Pebble Weave - Glacier
pebbleweave oatmeal 1 - Pebble Weave
Performance Pebble Weave - Oatmeal
pebbleweave sesame 1 - Pebble Weave
Performance Pebble Weave - Sesame

The textured linen weave brings a true feeling of comfort and relaxation with its classic yet modern look. The tight weave ensures easy maintenance and enhanced durability.

texturedlinenweave flax 1 - Texture Linen Weave
Textured Linen Weave - Flax
texturedlinenweave white 1 - Texture Linen Weave
Textured Linen Weave - White

Smooth vegan suede fabric with a distinct look that emulates warmth and comfort. Highly durable and resistant to liquids and stains.

classicsuede taupe 1
Classic Suede - Taupe
classicsuede sage 1
Classic Suede - Sage
classicsuede rust 1
Classic Suede - Rust
classicsuede navy 1
Classic Suede - Navy
classicsuede mustard 1
Classic Suede - Mustard
classicsuede moss 1
Classic Suede - Moss
classicsuede citron gold 1
Classic Suede - Citron Gold
classicsuede charcoal 1
Classic Suede - Charcoal
classicsuede burgundy 1
Classic Suede - Burgundy
classicsuede beige 1 - Classic Suede
Classic Suede - Beige

With its distinctive woven structure, Palo makes a robust and striking cover fabric. Practical and easy to care for, as well as durable and highly abrasion-resistant.

wovenpalo grey 1
Woven Palo - Grey
wovenpalo turquoise 1 - Woven Palo
Woven Palo - Torquoise
wovenpalo teal 1 - Woven Palo
Woven Palo - Teal
wovenpalo pearl 1 - Woven Palo
Woven Palo - Pearl
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Sohnne - Track My Order

Track My Order

Route

1. Place Order

Confirmation email sent to your inbox.

2. Production

Real-time progress updates in your account.

3. Quality Check

Inspection complete, photos uploaded to your account.

4. Shipment

Inbox update sent. Real-time tracking on your order page.

5. Delivery

Delivery confirmed. Reschedule or book assembly anytime.

Terms & Conditions

Welcome to Sohnne. These Terms and Conditions govern your use of our website, Sohnne.com, and any purchases made through it. By accessing, browsing, or placing an order on our site, you confirm that you have read, understood, and agreed to be legally bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website or services.

 
Legal Business Identity & Address

Sohnne is operated by Sohnne Inc., For correspondence, please contact us at support@sohnne.com or by phone at +1 (833) 900-0017. Our business address is Sohnne Inc., 1301 Folsom St, San Francisco, CA 94103, United States.

Amendments to Terms

Sohnne reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

 
Customer Support Availability

Our Customer Support Team is available 24/7, ensuring you can reach us anytime — day or night.

You can contact us via:

  • Email: support@sohnne.com
  • Live Chat: Available on our website
  • Callback Request: Submit your details, and our team will respond promptly.

We aim to respond to all inquiries within 24 hours, regardless of time or day.

Your satisfaction is our priority — every message is handled by a real person, not an automated bot.

 
Limitations of Liability

To the maximum extent permitted by law, Sohnne shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your access to or use of our website, services, or products. This includes, but is not limited to, loss of profits, business interruption, data loss, or personal injury.

We are not responsible for any damages to your computer, mobile device, or data resulting from your use of the website or the downloading of materials. All products and content are provided “as is” without warranties of any kind, either express or implied, unless otherwise stated in writing.

 
Copyright and Trademark

All content on Sohnne.com—including but not limited to product descriptions, images, graphics, logos, text, icons, design elements, and software—is the intellectual property of Sohnne or is used with appropriate authorization. This content is protected by applicable copyright, trademark, trade dress, and other intellectual property laws in the United States and internationally.

No part of this website may be copied, reproduced, modified, distributed, republished, uploaded, posted, or transmitted in any form or by any means, including electronic or mechanical, without the prior written consent of Sohnne.

Any unauthorized use of Sohnne’s intellectual property may result in legal action. All third-party trademarks, copyrights, and designs referenced on this site remain the property of their respective owners and are used strictly for descriptive or comparative purposes.

 
Legal Disclaimer

Sohnne is an independent design company offering high-quality reproduction furniture inspired by timeless, mid-century modern aesthetics. All products sold on Sohnne.com are reproductions and are not manufactured, licensed, or endorsed by the original designers or their affiliated rights holders. Any references to names such as “Togo,” “Haller,” or “Egg Chair” are used solely for descriptive and comparative purposes to identify design inspirations behind the product. Such references do not imply any affiliation, sponsorship, or endorsement. Prices, dimensions, and design features are subject to change. All trademarks and registered trademarks are the property of their respective owners. By purchasing from Sohnne, you acknowledge that you are buying a third-party reproduction product.

Any references to product names, designers, or registered trademarks are used strictly for descriptive and comparative purposes to identify the source of design inspiration. These references do not imply any affiliation, sponsorship, endorsement, or partnership with the original rights holders.

Sohnne does not claim any ownership of third-party intellectual property. All copyrights, trademarks, and registered designs remain the exclusive property of their respective owners. By purchasing from Sohnne, you acknowledge and agree that you are buying an independently produced reproduction and not an original licensed product.

 
Products, Content and Specifications

We make every reasonable effort to ensure that all product descriptions, pricing, specifications, and images presented on our website are accurate and up to date. However, we reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product images and descriptions are based on our original production specifications, and minor variations in dimensions, materials, or color may occur due to batch production. If a customer receives an incorrect or defective item, Sohnne will offer a replacement or refund in accordance with our Return Policy. Please note that product colors may vary slightly depending on your screen settings or lighting conditions. Additionally, natural material characteristics—such as variations in texture, grain, or finish—are expected and do not constitute defects.

 
Shipping & Fulfillment

By placing an order through Sohnne.com, you agree to enter into a purchase agreement with Sohnne. All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our sole discretion.

All products are shipped under a shipment contract, meaning risk of loss or damage passes to you once the item is handed over to the shipping carrier. Claims for lost or damaged shipments must be filed directly with the carrier. We are not responsible for delays due to customs clearance, weather disruptions, or other force majeure events.

Tracking Information: For in-stock items, a tracking number will be generated and sent via email within 1–2 business days of order confirmation. For made-to-order or custom products, production typically takes 4–5 weeks. Tracking may be issued in partial updates after the product completes production and is prepared for shipment.

 
International Orders

Sohnne ships to select international destinations. All international orders are subject to applicable customs duties, VAT, import taxes, and fees, which are the sole responsibility of the customer. These charges may be collected by the shipping carrier upon delivery and are not included in the product or shipping price unless expressly stated.

International shipping times may vary depending on destination, customs processes, and local delivery services. Sohnne is not liable for any delays caused by international customs or clearance procedures.

 
Third-Party Services

Sohnne may partner with third-party service providers such as shipping protection, product insurance, extended warranties, or financing services. By using these services, you acknowledge that Sohnne is not liable for any delays, errors, or claims related to third-party platforms or policies.

All issues related to third-party providers, including but not limited to Route, Mulberry, Extend, or Affirm, must be directed to the respective service provider in accordance with their terms of use. Sohnne is not responsible for resolving claims or disputes arising from third-party agreements.

 
Your Sohnne Account

When you register for a Sohnne account, you agree to provide accurate, current information and to keep your login credentials secure. You are responsible for all activity under your account. Sohnne reserves the right to suspend, restrict, or terminate accounts that violate these Terms.

 
Damaged or Defective Items

Contact us immediately at support@sohnne.com. We may require photos, videos, and an unboxing video as part of the claims process. Upon verification, we may offer a replacement, repair, or partial refund at our discretion. Claims without a valid unboxing video cannot be processed.

 
Communication Consent

By using this website and providing your contact information, you consent to receive communications from Sohnne electronically, including emails and on-site notifications related to your orders, account, or customer service inquiries.

You may also receive promotional messages, which you can opt out of at any time by using the “unsubscribe” link included in such communications. Electronic communications from Sohnne satisfy any legal requirement that such communications be in writing.

 
These Terms and Conditions May Change

Please note that these terms and conditions are subject to change. We reserve the right to modify or update them at any time without prior notice. It is your responsibility to review these terms and conditions periodically for changes. By continuing to use our website after any modifications, you accept and agree to the updated terms and conditions.

 
Warranty & Accountability
All Sohnne products come with a 5-year limited warranty covering manufacturing defects. Sohnne is committed to resolving customer issues promptly through verified communication channels.
 
Chargeback & Dispute Policy
  • If your order is delivered later than the final estimated delivery date provided at checkout, Sohnne will issue $10 store credit per late day.
  • Custom-made and made-to-order products are final sale and not eligible for refund or chargeback under any condition.
  • Only full-priced items are eligible for chargeback disputes. Items purchased with promotional pricing, coupons, or discounts are excluded.
  • Orders still within the stated delivery timeframe are not eligible for chargebacks.
  • If you are unable to assemble the product, Sohnne will arrange an assembly service within 7 days. You must allow this service to be provided before initiating a dispute.
  • Minor cosmetic imperfections may be addressed with a free self-repair kit. Customers must attempt repair before seeking additional remedies.

Before initiating a chargeback:

  • You must contact support@sohnne.com or ceo@sohnne.com at least three (3) times.
  • You must provide a clear unboxing video showing the sealed package and detailed photos or videos of the issue.
  • Failure to respond to three (3) consecutive communication attempts from Sohnne will result in your case being considered resolved and no further action will be taken.

Customers agree to attempt resolution directly with Sohnne before contacting any bank or payment provider. Fraudulent or premature chargebacks may result in legal action and permanent account suspension. By placing an order, you confirm that you have read, understood, and accepted these conditions.

 
Governing Law & Arbitration

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes or claims arising from your use of this site or any Sohnne product that cannot be resolved informally shall be submitted to binding arbitration in accordance with the rules outlined in our Terms of Use. By purchasing from Sohnne, you agree to resolve disputes individually and waive the right to participate in any class-action proceedings.

 
Product Page Disclaimer

This product is a high-quality remastered reproduction and is not manufactured, licensed, authorized, or endorsed by any original designer, brand, or rights holder. All third-party trademarks mentioned are the property of their respective owners and are used strictly for descriptive purposes only.

 
Paid Ads Legal Caption (Meta, Google, etc.)

Sohnne offers premium furniture inspired by mid-century design icons. Our products are independent, remastered reproductions and are not affiliated with or endorsed by the original designers or their trademark holders. All names and trademarks are used strictly for descriptive reference. Sohnne is an independent design company offering high-quality repli furniture inspired by timeless, mid-century modern aesthetics. All products sold on Sohnne.com are reproductions and are not manufactured, licensed, or endorsed by the original designers or their affiliated rights holders. Any references to names such as “Togo,” “Haller,” or “Egg Chair” are used solely for descriptive and comparative purposes to identify design inspirations behind the product. Such references do not imply any affiliation, sponsorship, or endorsement. Prices, dimensions, and design features are subject to change. All trademarks and registered trademarks are the property of their respective owners. By purchasing from Sohnne, you acknowledge that you are buying a third-party reproduction product.

Privacy Policy

Information Covered by This Privacy Policy

Personal Information. The term means any information that can be used to identify a specific natural person directly or indirectly, either in isolation or in combination with other information. Some examples of Personal Information include a name, address, email address, phone number, any ID number, or location data.

 
What Information Do We Collect?

Your account information and customer support. If you fill in forms or register an account on the Website or correspond with us by phone, email, or social media account, you may be providing us with information about you, which may include Personal Information.

 
Why We Use Information

Where we process your Personal Information to provide a product or service, we do so because it is necessary to perform contractual obligations that we owe to you and for our legitimate interests to provide goods and services, to maintain our relationship with you, and to protect our business. We can’t provide a product or service without the required personal information. When you purchase and/or download new products, we will only use your Personal Information for the purposes set out in this Privacy Policy, and any notification provided to you at the time of purchase or download.

 
Sharing Information

Under no circumstances do we rent or sell your Personal Information to third parties for marketing purposes. We only share your Personal Information with third parties for marketing purposes if you have permitted us to do so and as described in the Marketing section below.

 
Marketing

You have the right to ask us not to process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for marketing purposes or if we intend to disclose your Personal Information to any third party for marketing purposes.

 
Accessing and Updating Your Personal Information

We need your help in keeping your Personal Information accurate and up to date, so please notify us of any changes to your Personal Information.

Return & Refund

Sohnne offers both in-stock standard products and made-to-order pieces. Because many of our items are handcrafted or custom-produced, please review the applicable section carefully before placing your order.

1. Order Cancellation (All Products) Within 12 Hours of Order Placement
– 100% refund
– No processing fee

12-48 Hours After Order
– 5% processing fee deducted

After 48 hours, orders may enter warehouse allocation or production scheduling and may no longer be eligible for full cancellation. For made-to-order items, production status determines refund eligibility (see Section 4).

2. Address Changes After Shipment / Tracking Number
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. Once an order has been processed and a tracking number has been issued, the shipment is considered released to the carrier.

If a customer requests a change to the delivery address after a tracking number has been generated, the request will require a carrier-level shipment reroute. Due to the additional handling, administrative processing, and carrier fees associated with rerouting an active shipment, a $200 address change fee will apply.

Address change requests are subject to carrier approval and may result in delivery delays. In some cases, carriers may decline rerouting requests once the shipment is in transit.

To avoid delays or additional charges, please carefully review your shipping information before completing your order.

3. In-Stock Standard Products
These are items currently available in inventory and not custom-configured.

60-Day Return Window
Standard products may be returned within 60 days of delivery, subject to the conditions below.

Return Eligibility
– Item must be unused
– No signs of assembly damage, misuse, or wear
– Original packaging must be retained
– All hardware and components must be included
Returns that do not meet these conditions may be refused or subject to additional deductions.

Restocking Fee
Approved returns are subject to:
– 20% restocking fee
– Original outbound shipping cost is non-refundable
– Customer is responsible for all return shipping costs
Sohnne does not provide prepaid return labels for returns. Except for items damaged during return transit.

4. Made-to-order / Custom Products
Custom products include items with custom fabric, finish, dimension, or configuration.

These items are manufactured or purchased specifically per customer request and cannot be resold.

Cancellation & Production Terms

Within 12 hours
– 100% refund

After 12 hours but before production begins
– Subject to approval
– Up to 20% material allocation fee may apply

After production has started
– Up to 50% of total order value is non-refundable

After production is completed
– Order cannot be cancelled
– Exchange may be offered at Sohnne’s discretion
– Additional logistics costs may apply
Custom-made products are not eligible for return due to change of mind, comfort preference, or color perception.

5. Production Updates & Account Access
For all made-to-order items, customers will receive:
– Mid Production email updates
– Production completion email
Production status is also accessible and notify via the customer account dashboard at: www.sohnne.com/account

Once production commencement notification is issued, the order is considered in active production and subject to applicable custom cancellation terms.

6. For Orders Above $2,000
For orders exceeding $2,000, a dedicated account manager will be assigned to:

– Confirm specifications
– Provide timeline updates
– Coordinate delivery
– Assist with production updates
– Support documentation for claims

7. Shipping, Delivery & Signature Confirmation
Unless otherwise requested, All deliveries above $1000 require signature confirmation to ensure secure receipt. Customers may request signature waiver in writing via email prior to dispatch.

If signature is waived at customer request:
– Carrier delivery confirmation constitutes proof of fulfilment
– Customer assumes responsibility for loss or theft after confirmed delivery
If signature confirmation is completed, the order is considered successfully delivered.

8. Inspection, Damage & Defect Claims
Customers must inspect their order within 7 days of delivery.

Required Documentation

To qualify for shipping damage or manufacturing defect claims, customer must provide:
– Continuous, unedited unboxing video starting before the package is opened
– Clear photos of product
– Photos of outer packaging
– Photo of shipping label
Claims submitted without complete documentation may not qualify for replacement or refund.

If approved, Sohnne will provide:
– Replacement parts
– Repair solution
– Replacement item (if necessary)
Store Credit / Refunds are issued only if repair or replacement is not feasible.

9. Color, Material & Comfort Disclaimer
Due to lighting conditions, screen calibration differences, and handcrafted material characteristics, slight variations in color, tone, texture, or grain may occur and do not qualify as defects.

Comfort perception is subjective and may vary by individual preference. Comfort dissatisfaction alone does not constitute a manufacturing defect.

10. Refund Processing
Approved refunds will be issued to the original payment method within 2–5 business days after inspection or approval.

Processing time may vary depending on payment provider.